Professional Time Management

Level: Avanzado Category: time-management Target Audience: gig-workers Cultural Context: US punctuality expectations

Description

Communicate effectively about schedules, delays, and time commitments in gig work

Vocabulary

| English | Spanish | Pronunciation | Context | |---------|---------|---------------|---------| | Estimated arrival time (ETA) | Hora estimada de llegada | OH-rah es-tee-MAH-dah deh yeh-GAH-dah | Critical information for customers | | Running late | Llegando tarde / Con retraso | yeh-GAN-doh TAR-deh / kon reh-TRAH-soh | Being behind schedule | | On time | A tiempo / Puntual | ah tee-EM-poh / poon-too-AL | Meeting scheduled time | | Traffic / Congestion | Tráfico / Congestión | TRAH-fee-koh / kon-hes-tee-ON | Common delay cause | | Delay | Demora / Retraso | deh-MOH-rah / reh-TRAH-soh | Time behind schedule | | Rush / Urgent | Apurado / Urgente | ah-poo-RAH-doh / oor-HEN-teh | Time-sensitive situation |

Essential Phrases

1. I'll arrive in approximately 5 minutes

Spanish: Llegaré en aproximadamente 5 minutos

Pronunciation: yeh-gah-REH en ah-prok-see-mah-dah-MEN-teh SEEN-koh mee-NOO-tohs

Context: Giving accurate ETA

2. I apologize for the delay. Traffic is heavy on this route

Spanish: Disculpe la demora. El tráfico está pesado en esta ruta

Pronunciation: dees-KOOL-peh lah deh-MOH-rah. el TRAH-fee-koh es-TAH peh-SAH-doh en ES-tah ROO-tah

Context: Explaining unavoidable delay

3. I'm ahead of schedule

Spanish: Voy adelantado / Llego antes de lo previsto

Pronunciation: voy ah-deh-lan-TAH-doh / YEH-goh AN-tes deh loh preh-VEES-toh

Context: Arriving early

4. What time do you need to be there?

Spanish: ¿A qué hora necesita estar allí?

Pronunciation: ah keh OH-rah neh-seh-SEE-tah es-TAR ah-YEE

Context: Understanding customer time constraint

5. We should arrive with time to spare

Spanish: Deberíamos llegar con tiempo de sobra

Pronunciation: deh-beh-REE-ah-mohs yeh-GAR kon tee-EM-poh deh SOH-brah

Context: Reassuring punctual arrival

6. I'll update you if anything changes

Spanish: Le avisaré si algo cambia

Pronunciation: leh ah-vee-sah-REH see AL-go KAM-bee-ah

Context: Proactive communication commitment

Cultural Notes

American Punctuality Culture

Being on time is critical - even 5 minutes late requires communication and apology

Colombian Comparison: Much stricter than 'hora colombiana' - lateness is seen as disrespectful

Proactive Communication

Inform customers immediately of delays - don't wait for them to ask

Colombian Comparison: More proactive communication expected than in Colombian culture

Time Estimates

Give realistic ETAs - undercommit and overdeliver rather than vice versa

Colombian Comparison: Americans prefer accurate pessimistic estimate over optimistic guess

Practical Scenarios

Scenario 1: Customer has flight to catch

Spanish Response:

Entiendo que tiene un vuelo. ¿A qué hora necesita estar en el aeropuerto? Tomaré la ruta más rápida y monitorizaré el tráfico.

English Translation:

I understand you have a flight. What time do you need to be at the airport? I'll take the fastest route and monitor traffic.

Tips: Show understanding of urgency and take proactive approach

Scenario 2: Unexpected traffic delay

Spanish Response:

Disculpe, hay un accidente adelante que está causando demora. Nuestro nuevo tiempo estimado de llegada es [X]. ¿Le gustaría que tome una ruta alternativa?

English Translation:

Sorry, there's an accident ahead causing delays. Our new estimated arrival time is [X]. Would you like me to take an alternate route?

Tips: Explain cause, give new ETA, offer solution

Scenario 3: Arriving earlier than expected

Spanish Response:

Buenas noticias - vamos adelantados. Llegaremos unos minutos antes de lo estimado.

English Translation:

Good news - we're ahead of schedule. We'll arrive a few minutes earlier than estimated.

Tips: Positive framing of early arrival

Generated from: adv-006 Source: JSON Resources Integration Script